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From the moment you book your vacation with our helpful Customer Care Centre staff until you leave the mountain with a lifetime of memories, our friendly staff will attend to your needs promptly, and always with a smile. Someone is available around the clock to provide late-night requests, answer your questions, or arrange that last-minute spa treatment. Just ask and we’ll deliver.
With more than 25 years experience in the hospitality industry, Bill is passionate about service excellence, as well as skiing and great food and wine. After starting his career as a Chef de Cuisine in his native Ontario, he moved west to work at the world-famous Banff Springs Hotel and, later, the Relais & Chateau Post Hotel in Lake Louise. Bill has helped transform the Sunshine Mountain Lodge into a premier resort facility in the Banff area. 403-762-6550 |
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Sunshine and Parks Canada work together to ensure snow sports have minimal impact on this unique location. Our employees, too, are actively encouraged to adopt an ethic of environmental stewardship and get the resources they need to make a difference. Recent Environmental Awards:
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Leading a team of Customer Care agents in Calgary, Liz ensures you get the information you need before you make your booking. An avid skier, Liz has worked in the snow and hospitality industries for more than eight years. 403-705-4001 Reservations Inquiries |
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With 10 years in the hospitality industry, this native of Queensland, Australia, is available to answer any questions you may have. Wondering what runs suit you skill level? Looking for rentals? How about a great restaurant? Angela is there to help you. You can find her in the hotel lobby. 403-762-6596
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Hotel Manager: Bill Cutt
At Sunshine Village, we work and play in the heart of Banff National Park, an area so special, it is part of a UNESCO World Heritage Site.
Service Coordinator: Elizabeth Bronson
Hotel Concierge: Angela Cook